Frequently Asked Questions

How does it work? Who qualifies for this service? What areas of Law are covered? Is a lawyer or law firm listed on this directory obliged to take my case? What does a lawyer require from me before accepting my case? Is JusticeNet responsible for the performance of any lawyer participating in the Program? Do you have a privacy policy? Is the information in this Directory up-to-date?

How does it work? Clients can browse the user friendly directory and locate a lawyer in the field they require who is in their area. As each lawyer will only take a limited number of clients you may need to call more than one lawyer listed in the directory to make an appointment. Who qualifies for this service? JusticeNet is currently available to anyone living in Ontario whose net family income is under $59,000, and who is ineligible for provincial legal aid. What areas of Law are covered? Justice Net is available to qualified individuals for a variety of legal problems, including criminal matters, family disputes, landlord/tenant disputes, disability support, family benefits payments, employment rights, human rights, immigration and refugee hearings. For a more complete listing of areas of law covered, please see "Areas of Law Covered". Is a lawyer or law firm listed on this directory obliged to take my case? No. Each lawyer or law firm may set their own limits as to the number of JusticeNet cases they wish to take for a given period of time. Please contact each desired lawyer directly to determine their availability. What does a lawyer require from me before accepting my case? Generally, a participating lawyer will request information about your net family income from all sources before considering your case on a reduced fee basis. Please note that participating lawyers may further request information about your owned assets, and may refuse to accept your case for any reason. Is JusticeNet responsible for the performance of any lawyer participating in the Program? No. JusticeNet simply provides a venue for lawyers to accept a portion of cases on a reduced-fee basis. Participating lawyers are expected to treat JusticeNet clients with the same standard of care as any other clients, but we are not in any way involved in the business relationship between yourself and any lawyer you choose to hire. For more information, please see our "Terms & Conditions" Page. You are encouraged to make every effort to inform yourself fully before hiring someone. Ask questions. Be clear about what it is that you want so the lawyer involved can indicate whether he or she is or isn’t able to accomplish your goal. Seek references if you so desire. Last but not least, put the details of the agreement (including time frame and pricing, fixed or estimated) in writing whenever possible. Do you have a privacy policy? Yes. It can be viewed by clicking on the 'Terms & Conditions' button, along with other important information concerning the use of this site. Is the information in this Directory up-to-date? We make every effort to keep the information contained in this website current. To do so, we rely on the listed lawyers to regularly provide us with correct and up-to-date information. Therefore, we suggest that you get in touch with your chosen lawyer directly to confirm any necessary details found on this site (for example, practice opening hours).

“Our justice system will be further strengthened with the introduction of the JusticeNet program, as it will serve to complement existing access to justice programs intended for people who do not qualify for legal aid.”

The Hon. Rob Nicholson, Minister of Justice and Attorney General of Canada

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